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St. Charles Redmond

Overview

COST ESTIMATES

Procedure Costs (2015)

  • Outpatient
  • Imaging and Diagnostics
  • Pregnancy

QUALITY

  • Heart Attack
  • Emergency Department Care
  • Flu and Pneumonia
  • Heart Failure
  • Complication Prevention
  • Infection Prevention
  • Patient Experience

FINANCIAL & UTILIZATION

ST. CHARLES REDMOND

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1253 N Canal Blvd
Redmond, OR 97756
Deschutes County
(541) 548-8131

www.stcharleshealthcare.orgDirections
Type: Small/Rural (Type B)
Owner: Voluntary non-profit - Private

Cost Estimates

Oregon hospitals are committed to helping you with a cost estimate in advance of a procedure. The contact information on this site will connect you to the resources at each Oregon hospital to receive a cost estimate.

Procedure Costs

Oregon hospitals are committed to price transparency. The median price paid for common hospital procedures by commercial insurers is displayed on OregonHospitalGuide.org.

Quality Data

The quality data on this site allows you to view and compare the quality of health care provided in Oregon hospitals, such as patient experience, or patient safety. 

Financial & Utilization Data

The financial data provided by ORHospitalGuide.org allows you to compare and contrast the financial data of Oregon hospitals such as operating margins, charity care, and gross patient revenue, as well as others. Utilization data allows you to see the usage patterns and capacities of each individual hospital--with data points like staffed beds, occupancy rate, and inpatient discharges, among others. 

Cost estimates
Procedure Costs
QUALITY
FINANCIAL & UTILIZATION

Cost Estimates

Oregon hospitals are committed to helping you with a cost estimate in advance of a procedure. To contact St. Charles Redmond for an estimate either

Call

Often a phone call to the hospital is a helpful first step in finding out the potential cost of a procedure if you don't have insurance or are out-of-network. 

CALL ST. CHARLES REDMOND:
(541) 706-7780

Learn more

You may also browse the hospital's billing or business office webpage to learn more about how they can help.

ST. CHARLES REDMOND COST ESTIMATE WEB PAGE:
https://www.stcharleshealthcare.org/For-Patients/Important-Information/Financial-Estimates

Ask for help

If you're in need of financial assistance, the hospital may be able to help

FINANCIAL ASSISTANCE POLICY WEB PAGE:
https://www.stcharleshealthcare.org/For-Patients/Important-Information/Patient-Financial-Assistance-Guidelines


Learn More

Cost Estimates

Cost estimates for medical procedures are complex, but Oregon hospitals are committed to helping you through the process. Cost estimates provided by the hospital are not a guarantee of what you will be charged. Please be aware that there are many variables that can affect your final out-of-pocket costs, including issues like the length of time spent in surgery or recovery, specific equipment used, supplies and medications needed, additional tests required by your physician, any special care or unexpected conditions or complications that may arise.

More Information

  • Outpatient procedures

    Number of Procedures
    Hospital Median
    State Median
    • Colonoscopy ?
      250
      $3,674
      $2,361.56
      A colonoscopy is an examination of the large intestine using an endoscope. An endoscope is a slender device that is inserted into the body and used to examine internal organs by capturing video and displaying it on a monitor for the doctor. It is most commonly performed to screen for cancer.
    • Gallbladder ?
      21
      $13,995
      $10,843.77
      Gallbladder surgery is the surgical removal of the gallbladder. This is most commonly due to the presence of hard mineral deposits in the gallbladder known as gall stones. Like appendectomies, gallbladder surgery is most often performed as a laparoscopic surgery.
    • Hernia Repair ?
      34
      $10,016
      $7,999.14
      Hernia surgery is a procedure to repair a hernia in the body. A hernia is created when an organ pushes through the wall of the body cavity that normally holds it in place. Hernias most commonly occur in the abdomen, with portions of the bowel pushing through the muscle wall.
    • Hysteroscopy ?
      14
      $13,347
      $6,747.71
      Hysteroscopy is a procedure to lookinside the uterus in order to diagnose and treat disorders inside the uterus. The most common reason to use a hysterscope is for abnormal bleeding. Treatments performed with hysteroscopy are considered minor and minimally invasive.
    • Knee Arthroscopy ?
      14
      $11,278
      $6,755.26
      Knee arthroscopy surgery is a procedure to repair ligament or cartilage damage to the knee. This includes meniscus repairs and collateral ligament repairs, but excludes ACL, PCL or knee replacement surgeries. These surgeries are typically arthroscopic and minimally invasive.
    • Shoulder Arthroscopy ?
      17
      $21,920
      $12,770.78
      Shoulder arthroscopy is a procedure to fix damaged ligaments, tendons and muscles in the shoulder joint. Similar to knee arthroscopes, these surgeries are performed by inserting tubes through a small incision in the skin. Rotator cuff damage and shoulder impingement are the most common reasons for shoulder arthroscope surgery.
    • Upper Endoscopy ?
      80
      $3,739
      An upper endoscopy is a surgical examination of the stomach or small intestines using an endoscope. An endoscope is a slender device that is inserted into the mouth or nose and down the throat to examine internal organs by capturing video and displaying it on a monitor for the doctor. An upperendoscopy is performed in the inpatient setting when a patient's condition requires additional monitoring or recovery time.
  • Imaging and Diagnostics

    Number of Procedures
    Hospital Median
    State Median
    • Cardiovascular: Echocardiography ?
      83
      $839
      $1,361.17
      An echocardiograph, or echo, is a special type of ultrasound used to examine the heart. An echo uses sound waves to generate images of the heart to diagnose heart diseases and evaluate heart function. Echos can also be used to measure the volume of blood that is moving through the heart and blood vessels.
    • Cardiovascular: Electrocardiography ?
      52
      $204
      $168.84
      Electrocardiography, or ECG, is the process of recording the electrical activity of the heart. In the standard ECG test, ten electrodes are placed on a patient's chest and limbs. The rhythm of the heartbeat is recorded as a graph of the voltage the heart produces as it beats. Doctors use the graph to evaluate problems with normal rhythm of the heart.
    • Ultrasound ?
      182
      $489
      $354.38
      An ultrasound, or sonography, is a method of creating images using sound waves. A device emits sound at an extremely high frequency and then records the sound waves as they reflect off structures in the body. A computer interprets those sound waves and creates an image. Ultrasounds listed here do not include specialized ultrasounds such as echocardiographs or fetus examinations as it relates to pregnancy
    • X-ray: Abdomen/GI ?
      48
      $237
      $152.40
      An x-ray is a method of imaging the body by exposing it to a small amount of electromagnetic radiation. Special undeveloped film is placed behind the body part that is to be imaged. The x-ray machine then emits radiation toward the body and film, causing the film to develop. More dense areas of the body — such as bones — absorb or block more of the radiation, causing those areas of the film to be more underdeveloped, thus creating a detailed image of the bones. The paid amounts featured are for x-rays of the abdominal and pelvic area.
    • X-ray: Chest ?
      175
      $253
      $122.50
      An x-ray is a method of imaging the body by exposing it to a small amount of electromagnetic radiation. Special undeveloped film is placed behind the body part that is to be imaged. The x-ray machine then emits radiation toward the body and film, causing the film to develop. More dense areas of the body — such as bones — absorb or block more of the radiation, causing those areas of the film to be more underdeveloped, thus creating a detailed image of the bones.The paid amounts listed are for x-rays of the chest.
    • X-ray: Extremities ?
      181
      $242
      $130.15
      An x-ray is a method of imaging the body by exposing it to a small amount of electromagnetic radiation. Special undeveloped film is placed behind the body part that is to be imaged. The x-ray machine then emits radiation toward the body and film, causing the film to develop. More dense areas of the body — such as bones — absorb or block more of the radiation, causing those areas of the film to be more underdeveloped, thus creating a detailed image of the bones.The paid amounts listed are for x-rays of the arms and legs.
    • X-ray: Spine ?
      59
      $282
      $189.23
      An x-ray is a method of imaging the body by exposing it to a small amount of electromagnetic radiation. Special undeveloped film is placed behind the body part that is to be imaged. The x-ray machine then emits radiation toward the body and film, causing the film to develop. More dense areas of the body — such as bones — absorb or block more of the radiation, causing those areas of the film to be more underdeveloped, thus creating a detailed image of the bones.The paid amounts listed are for x-rays of the spine.
  • Pregnancy

    Number of Procedures
    Hospital Median
    State Median
    • Cesarean Section with complications ?
      10
      $18,192
      $17,818.32
      Cesarean Deliveries with complications are C-section deliveries that were required due to health complications of the mother or baby. Fetal distress is typically the most common reason a C-section is required. The baby's condition is considered too critical for a normal delivery and the health and safety of the child is at risk.
    • Newborn care with complications ?
      12
      $4,268
      $5,692.70
      Newborn care with complications is care provided to a newborn child who hasa health condition that requires additional treatment beyond standard care. The most typical complicating condition for newborn is jaundice, a yellowing of the skin that is treated by exposure to special lights.
    • Newborn care without complications ?
      26
      $3,214
      $2,204.00
      Newborn care is the traditional nursery care a hospital provides a newborn baby. This includes a range of initial procedures such as hearing tests, reflex tests and a variety of other medical screenings. A normal healthy baby is usually held in the hospital for 24 hours after delivery.
    • Normal Delivery without complications ?
      45
      $10,472
      $7,685.77
      A normal delivery without complications is a vaginal delivery in which there are no complicating conditions or events that make the childbirth more complex or difficult.
    • Ultrasound: Obstetrical ?
      68
      $302
      $316.20
      An obstetrical ultrasound is an ultrasound that is administered for the purpose of evaluating the progression of a pregnancy, or conditions related to pregnancy. In most cases, an ultrasound is administered around 20 weeks of pregnancy when the organs of the developing fetus are measured and evaluated. Further ultrasounds may be ordered at the doctor's discretion.
View State AverageView National Average
  • Heart Attack

    Show/Hide Overview
    A heart attack (also called AMI or acute myocardial infarction) happens when the arteries leading to the heart become blocked and the blood supply is slowed or stopped. These measures show some of the process of care provided, if appropriate for most adults who have had a heart attack. The outpatient Heart Attack or Chest Pain measures apply to patients transferred to an acute care facility for a higher level of care. For more information, click on the column headings.
     
    Hospital Average
    State Average
    National Average
    SEE MORE DETAILS
    • Readmitted Within 30 Days After Heart Attack ?
      N/A1
      (Lower is Better)
      N/A
      (Lower is Better)
      N/A
      (Lower is Better)
      Readmissions to the hospital within 30 days of being discharged after a heart attack.
    • Death Within 30 Days of a Heart Attack ?
      N/A1
      (Lower is Better)
      N/A
      (Lower is Better)
      N/A
      (Lower is Better)
      Death within 30 days of being discharged from the hospital after a heart attack.
  • Emergency Department Care

    Show/Hide Overview
    Hospital Average
    State Average
    National Average
    SEE MORE DETAILS
    • Left Without Being Seen ?
      0%
      (Lower is Better)
      2%
      (Lower is Better)
      2%
      (Lower is Better)
      This is the percentage of patients who left the emergency department before being evaluated by a health care professional.
    • Time in ED Before Being Seen by a healthcare professional ?
      42
      (Lower is Better)
      31
      (Lower is Better)
      24
      (Lower is Better)
      This is the amount of time in minutes from the time a patient arrived to the time they were seen by a healthcare professional.
    • Average time in minutes patients spent in the emergency department from arrival to departure for admitted ED patients ?
      2482
      245
      279
      Average time in minutes patients spent in the emergency department, after the doctor decided to admit them as an inpatient before leaving the emergency department for their inpatient room
  • Flu and Pneumonia

    Show/Hide Overview
    Hospital Average
    State Average
    National Average
    SEE MORE DETAILS
    • Pneumonia (PN) 30-Day Readmission Rate
      15.4%
      (Lower is Better)
      N/A
      (Lower is Better)
      N/A
      (Lower is Better)
    • Death Within 30 Days After Pneumonia ?
      11.3%
      (Lower is Better)
      N/A
      (Lower is Better)
      N/A
      (Lower is Better)
      Death within 30 days of being discharged from the hospital after pneumonia.
    • Patients Given a Flu Vaccine ?
      81%2
      90%
      94%
      Influenza, or the flu, is a respiratory illness that is caused by flu viruses and easily spread from person to person. The best way to prevent the flu is to get a flu shot each year.
  • Heart Failure

    Show/Hide Overview
    Hospital Average
    State Average
    National Average
    SEE MORE DETAILS
    • Readmitted Within 30 Days After Heart Failure ?
      21.9%
      (Lower is Better)
      N/A
      (Lower is Better)
      N/A
      (Lower is Better)
      Readmissions to the hospital within 30 days of being discharged after heart failure.
    • Death Within 30 Days of Heart Failure ?
      11.3%
      (Lower is Better)
      N/A
      (Lower is Better)
      N/A
      (Lower is Better)
      Death within 30 days of being discharged from the hospital after heart failure.
    • Heart Pumping Test ?
      100%3
      99%
      99%
      An important heart failure test is to check how and whether the left side of your heart is pumping properly (also called the Left Ventricular Function Assessment or LVS). Other ways to check how your heart is pumping include your medical history, a physical exam and listening to your heart sounds.
  • Complication Prevention

    Show/Hide Overview
    Hospital Average
    State Average
    National Average
    SEE MORE DETAILS
    • Blood Clot Prevention ?
      100%3
      100%
      100%
      Surgery patients should receive medicine to prevent blood clots after surgery.
    • Beta-blockers Continued ?
      100%3
      98%
      98%
      It is often standard procedure to stop a patient’s usual medications before and after surgery. However, patients who have been taking beta blockers can have heart problems if they suddenly stop taking them. For these patients, it is important to stay on beta blockers before and after surgery.
  • Infection Prevention

    Show/Hide Overview
    Hospital Average
    State Average
    National Average
    SEE MORE DETAILS
    • Catheters Removed On Time ?
      95%3
      98%
      98%
      The risk of infection increases the longer surgery patients have a catheter inserted into their bladder. This category shows the percent of surgery patients whose urinary catheters were removed on the first or second day after surgery.
    • Antibiotic Stopped After Surgery ?
      92%3
      98%
      98%
      Taking antibiotics more than 24 hours after surgery is often not necessary. Continuing antibiotics may increase the risk of side effects and having future antibiotics not work as they should. This category measures hospitals that stopped antibiotics within 24 hours after surgery.
  • Patient Experience

    Show/Hide Overview
    Hospital Average
    State Average
    National Average
    ABOVE AVERAGE
    SEE MORE DETAILS
    • Received Information and Education ?
      86%
      88%
      86%
      Patients received information when they were ready to leave the hospital. Hospital staff had discussed the help they would need at home.
    • Staff Explained Medicines ?
      68%
      65%
      65%
      If patients were given medicine that they had not taken before, how often staff explained the medicine.
    • Pain Was Well Controlled ?
      67%
      70%
      71%
      If patients needed medicine for pain during their hospital stay, how often their pain was well controlled.
    • Help Received ?
      74%
      69%
      68%
      Patients reported how often they were helped quickly when they used the call button or needed help in getting to the bathroom or using a bedpan.
    • Nurses Communicated Well ?
      81%
      79%
      80%
      Patients reported whether their nurses communicated well with them during their hospital stay.
    • Would Recommend the Hospital ?
      77%
      71%
      71%
      Patients would recommend the hospital to their friends and family.
    • Quiet at Night ?
      59%
      56%
      62%
      Patients reported whether the area around their room was quiet at night.
    • Overall Satisfaction ?
      73%
      71%
      71%
      Overall rating of the hospital by patients.
    • Doctors Communicated Well ?
      82%
      81%
      82%
      Patients reported whether their doctors communicated well with them during their hospital stay.
    • Patient Room and Bathroom Was Clean ?
      79%
      74%
      74%
      Patients reported if their hospital room and bathroom were kept clean.

Footnotes

  • 1: The number of cases/patients is too few to report.
  • 2: Data submitted were based on a sample of cases/patients.
  • 3: Results are based on a shorter time period than required.

HOSPITAL DATA


To find out more about this facility, the care it provides, and its financial assistance policies, please call or visit the website listed above. When choosing a hospital or medical center, be sure to understand your particular treatment and the roles that hospital staff play in your care; check your insurance coverage and out of pocket costs; and consider the hospital's location and other features and services.

More Information

Margins

Operating Margin
Total Margin

Payer Mix* *Percent of total charges

Medicare Charges
Medicaid Charges
Self-Pay Charges
Commercial Charges

Uncompensated Care (%)

Charity % Gross Charges
Total Uncomp. Care % Gross Charges

Uncompensated Care ($)

Uncompensated Care

UTILIZATION TRENDS

2014
2015
2016
Staffed Beds ?
2014
48
2015
48
2016
48
Staffed beds are those in service and patient-ready for more than half of the days in the reporting period. It does not include beds ordinarily occupied for less than 24 hours, such as those in the emergency department, clinic, labor (birthing) rooms, surgery and recovery rooms, and outpatient holding beds.
Inpatient Discharges* ?
2014
2,330
2015
2,574
2016
2,528
The termination of the granting of lodging in the hospital and the formal release of the patient (includes patients admitted and discharged the same day). When a mother and her newborn are discharged at the same time, they count as one discharge. When the baby stays beyond the mother’s discharge (boarder baby), it counts as one discharge for the mother and one discharge for the boarder baby. This includes acute care and discharges from Distinct Part Units (DPU). It excludes swing-bed and long-term care discharges.
Inpatient Days* ?
2014
6,572
2015
7,671
2016
7,406
A patient day is the unit of measure denoting lodging provided and services rendered to inpatients between the census taking hours (usually at midnight) of two successive days. A patient formally admitted who is discharged or dies on the same day is counted as one patient day, regardless of the number of hours the patient occupies a hospital bed. For patients switched from observation to inpatient status, the patient day count should begin on the day the patient was officially admitted as an inpatient. Includes acute care days from Distinct Part Units (DPU). This excludes swing-bed, long-term care and newborn days.
Average Length of Stay* ?
2014
2.82
2015
2.98
2016
2.93
[Formula] Inpatient Days / Inpatient Discharges. Average amount of time (in days) that an acute care patient spends in the hospital.
Occupancy Rate ?
2014
37.51%
2015
43.78%
2016
42.16%
[Formula] Inpatient Days / Bed Days. Average number of beds occupied by patients during the time period.
Emergency Room Visits ?
2014
19,534
2015
20,377
2016
20,405
The total number of patients seen in the emergency department who are not later admitted as inpatients.
Outpatient Visits ?
2014
112,930
2015
116,852
2016
123,861
Total number of outpatient visits reported during the reporting period. This includes emergency room visits, ambulatory surgery visits, observation visits, home health visits and all other visits.
(*Acute care - excludes newborns)

FINANCIAL TRENDS

2014
2015
2016
Gross Patient Revenue ?
2014
$163,164,524
2015
$180,518,019
2016
$184,643,921
Amount billed for services at full established rates.
Charity Care ?
2014
$2,777,618
2015
$2,451,193
2016
$2,107,218
The dollar amount of free care, based on a hospital’s full established rates, provided to patients who are determined by the hospital to be unable to pay their bill. The determination of a patient’s ability to pay is based on the hospital’s charity care policy. Hospitals will typically determine a patient’s inability to pay by examining a variety of factors such as individual and family income, assets, employment status or availability of alternative sources of funds. Determination of charity care status is made prior to admission if the patient has requested and applied for financial assistance. Charity care status may be granted at a later date depending on the circumstances of the admission, such as an emergency admission, no request for financial assistance prior to admission, or lack of information about the patient’s financial status at the time of admission. Financial assistance provided by the hospital may pertain to all or a portion of the patient’s bill.
Bad Debt ?
2014
$2,528,668
2015
$1,718,564
2016
$3,326,893
Bad debt is the unpaid obligation for care, based on a hospital’s full established rates, for patients who are unwilling to pay their bill. Unlike charity care, bad debt arises in situations where the patient has either not requested financial assistance or does not qualify for financial assistance. In these cases the hospital will generate a bill for services provided. For uninsured patients, the amount of bad debt can pertain to all or any portion of the bill that is not paid. For patients with insurance, certain amounts that are the patient’s responsibility – such as deductibles and coinsurance – are expensed as bad debt if not paid.
Net Patient Revenue ?
2014
$76,680,453
2015
$83,366,605
2016
$86,735,683
[Formula] Gross Patient Revenue – Total Contractual Allowances – Charity Care – Bad Debt.
Other Operating Revenue ?
2014
$15,393,867
2015
$17,180,906
2016
$17,164,135
Revenue derived from the reporting entity’s operations other than direct patient care. Examples are revenue generated from operation of the cafeteria and gift shop.
Salaries and Benefits ?
2014
$51,164,763
2015
$58,579,640
2016
$60,537,697
Total dollar amount of expenditures made to employees for salaries and benefits. This amount includes wages and benefits paid to physicians if physicians are employed by the hospital.
Total Operating Expenses ?
2014
$83,860,354
2015
$91,173,714
2016
$92,293,330
All expenses incurred from the reporting entity. Examples are salaries and benefits, purchased services, professional fees, supplies, interest expense, depreciation and amortization and rent and utilities.
Operating Margin ?
2014
8.92%
2015
9.32%
2016
11.17%
Measure of profitability from the reporting entity’s operations. [Formula] (Total Operating Revenue – Total Operating Expenses) / Total Operating Revenue.
Nonoperating (Income) ?
2014
$59,632
2015
$-74,351
2016
$91,575
[Formula] Net Nonoperating Gains + Tax Subsidies.
Total Margin ?
2014
8.98%
2015
9.26%
2016
11.25%
Measure of profitability from all sources of the reporting entity’s income. [Formula] (Total Operating Revenue + Nonoperating Income – Total Operating Expenses) / (Total Operating Revenue + Nonoperating Income).

HOSPITAL DATA


To find out more about this facility, the care it provides, and its financial assistance policies, please call or visit the website listed above. When choosing a hospital or medical center, be sure to understand your particular treatment and the roles that hospital staff play in your care; check your insurance coverage and out of pocket costs; and consider the hospital's location and other features and services.

More Information